Effective Date: January 1, 2020
Last Updated: May 4, 2026
Austin Concierge Therapy, Inc. (“Austin Concierge Therapy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our websites, communications, and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites or communicate with us.
Austin Concierge Therapy, Inc.
6507 Jester Blvd.
Suite 505
Austin, TX 78750
Business mailing address may differ from service location.
If you have questions about this Privacy Policy, you may contact us at:
help@austinct.com.
We may collect the following types of information:
When you fill out a contact form, request information, schedule a consultation, communicate with us by phone, text, email, or through our website, we may collect:
When you visit our website, certain information may be collected automatically, such as:
This information helps us understand website traffic and improve the website experience.
We may use your information to:
If you provide your mobile phone number, you consent to receiving communications from us related to your inquiry, appointments, or services, as permitted by law.
We do not share, sell, rent, or disclose customer mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services or as required by law.
Message and data rates may apply depending on your mobile carrier plan.
You may opt out of text messages at any time by replying STOP, if applicable, or by contacting us directly.
We do not sell your personal information.
We may share your information only in the following limited circumstances:
Any third-party service providers are expected to maintain appropriate confidentiality and security protections.
Our website may use cookies or similar technologies to improve functionality and understand website usage. Cookies are small data files stored on your device.
We may use analytics tools to better understand how visitors use our website. These tools may collect non-identifying information such as pages visited, time on site, and browser type.
You can usually modify your browser settings to disable cookies if you prefer.
We take reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of internet transmission or electronic storage is guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies separately.
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website. If we become aware that such information has been submitted, we will take reasonable steps to delete it.
You may choose not to provide certain personal information, but doing so may limit our ability to respond to you or provide services.
You may contact us to:
Submitting information through this website or by standard email or text message does not automatically create a therapist-client relationship.
Unless and until you become a client and receive applicable notices and consent documentation, communications through the website may not be protected as healthcare records under HIPAA. Please avoid sending highly sensitive or confidential health information through website forms, unsecured email, or text unless specifically instructed to do so through secure systems.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, please contact:
Austin Concierge Therapy, Inc.
6507 Jester Blvd.
Suite 505
Austin, TX 78750
Email: help@austinct.com
